InfoPrint Solutions Company®
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Resources for InfoPrint Solutions Partners


   
 
Resources for InfoPrint Solutions Partners and resellers

Why partner with InfoPrint? Because our business is to grow your business. Every customer prints, many fax, scan, and copy, a few print labels, tags and invoices, and a handful print statements. InfoPrint Solutions Company has the product to meet each of these customers’ needs and the support to help you do it. There’s no better time for you to partner with InfoPrint.

Product breadth and portfolio
Marketing, programs and tools
Incentives and promotions
 
Education and events
Free technical support
Communications and support
   


Product breadth and portfolio

With over 45 years in the printing business, InfoPrint offers great performance at an affordable cost. We offer the broadest range of printing products in the industry and the expertise to support them.

  • Hardware product listing
    InfoPrint Solutions Company hardware supports a range of industries and sectors, meeting customer needs in almost every segment of the market.

  • Software product listing
    Taking your hardware solution to the next level is easy with InfoPrint Solutions Company Software. Print management, utilities and tools, business communications and document design are just a few of the software solutions we provide.

  • Supplies overview
    InfoPrint Solutions Company is dedicated to preserving our natural resources through our Environmental Management Program. With supplies from InfoPrint Solutions Company, you can build an annuity stream and invest in the sustainability of our natural environment at the same time.

  • Maintenance
    Enhance your printer margins by selling extended and/or post-warranty ServicePacs or ESA contracts. Leverage our service by understanding the different service plans available for your customers. When it’s time to finally replace that old, legacy printer, access the replacement table to recommend a new model.

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Marketing, programs and tools

Once you are familiar with the products and offerings – who do you target and how? InfoPrint Solutions Company offers end-to-end execution plans focused on specific market needs. We understand that providing you with the materials and information you need is the key to your and our success. As an InfoPrint Solutions Partner, in addition to the latest printing news, product and program announcements, and literature and collateral (such as data sheets, awards and white papers), you can gain further access to competitive data, tools, and market research.

InfoPrint Solutions Partners who choose to participate at a higher level may receive co-operative marketing support through the Specialists Program. These Partners will also receive additional sales support to assist them with finding new opportunities.

Authorized Solutions Partners have access to the InfoPrint Solutions Partner logo, guidelines and photography, and printer images thru the image gallery at no charge.

InfoPrint also offers Workgroup Evaluations and Industrial/Cutsheet Trials to allow your customers to try the product prior to committing. Or if you need a Demonstration unit for a customer or event, we offer product at a discounted rate. To determine which program best supports your customer’s need, the program comparison chart provides an overview.

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Incentives and promotions

InfoPrint Solutions Company strives to offer consistent and supportive incentive dollars for Solutions Partners, based on their reported end-user sales of a variety of InfoPrint products.

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Education and events

For the most up-to-date information on InfoPrint Solutions Company, view our current calendar of announcements, conference calls, and events. For information on education events such as webcasts, lectures, and on-site education, visit our Education web site.

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Free technical support

Utilize our pre-sales technical service to ensure you are recommending the most appropriate and complete InfoPrint Solution for your customers. Techline specializes in feature/function solution design ,for both hardware and software, as well as configuration inquires. Contact us at (800) 793-5889, option 4 or pwcs@us.ibm.com. Please include "Printing Systems" in the subject line.

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Communications and support

Web
The InfoPrint Solutions Partner website offers an abundance of information, available to you at your convenience.

Newsletters and e-mail notifications
By providing your name, company, and email address to sos@us.ibm.com, you will receive the InfoPrint Partner Edge , the source for all proactive InfoPrint Solutions Partner communications. In addition to the Edge, you will also receive the latest education, announcements, program updates, and news.

Interactive community
If you prefer person-to-person communications, InfoPrint Solutions Company hosts monthly Sales Update calls to provide you with new marketing offerings, information on product transitions, updated supply and availability, and recent programs or process changes. These interactive calls are held the second Monday of every month and a replay is offered for 30 days after the call.

Face to face
As an InfoPrint Solutions Partner Specialist, you are entitled to field support.

TeleSales assistance
We also offer an 800-number for immediate answers to questions or a point of escalation for issues. The Sales Operations Support Team (SOS) is a dedicated channel support team that is available through by phone or e-mail to answer any printing related question, educate you on our programs, or provide training when you need it. The SOS Team will respond within four hours and can resolve 85% of questions and issues in the same day. You can also contact one of our InfoPrint Distributors for more information.

The SOS Team can be reached at (800) 793-5889, option 2 or sos@us.ibm.com.

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InfoPrint Solutions Company trademarks are the property of InfoPrint Solutions Company.

Other company, product and service names may be trademarks or service marks of others.

 
Contact us

Contact information for InfoPrint Solutions Partners and resellers.

Contact IBM Contact
InfoPrint Solutions Partners only

InfoPrint Sales site
Registration ID/
Password required

Application

Apply to become an InfoPrint Solutions Partner
(US only)


Resources

Image gallery

PartnerWorld®