InfoPrint’s Environmental Management Program

Our earth, our tomorrow.

InfoPrint Solutions Company recognizes that environmental conservation is part of our calling as a global citizen. We are responsible for and committed to concentrating our company-wide efforts on pursuing environmental conservation, which we believe to be an integral part of our business operations. By participating in and supporting environmental conservation activities, we will continue to contribute to the creation of a sustainable society.

The InfoPrint Environmental Management Program encourages reuse and recycling by providing our customers with a free and easy way to return their used InfoPrint printer supplies. This program has enabled InfoPrint and our customers to significantly reduce the number of cartridges and fusers that are delivered to landfill sites.

InfoPrint’s Environmental Management Program

Our earth, our tomorrow.

Individual Toner Cartridge Return Program

1. To return the toner cartridge, place the used product from the printer into the empty box of your replacement toner cartridge using the internal packaging for protection.

2. Seal the box securely with packaging tape or fold over the self sealing flap.

3. Remove existing labels from the box. Attach the return label for your applicable country that is included in the box with your new toner cartridge.

4. Mail the box.

InfoPrint Core Return Program

The Core Return Program offers you a free and easy way of returning fusers (InfoPrint 1000 series only) for refurbishing and reuse. A return label is provided with each fuser and should be returned by following the process steps for individual toner cartridges. Currently, this program is only available in the U.S.

If you need a fuser return label, please contact 888-426-PRINT. Please note that individual and core return instructions are only for InfoPrint empty, used toner cartridges and fusers and does not apply to any other product or defective cartridges under warranty. For warranty return instructions, please contact your place of purchase.

InfoPrint’s Environmental Management Program

Our earth, our tomorrow.

Did you know…

• InfoPrint Solutions Company has programs that enable end users to return their used InfoPrint Solutions Company Supplies free of charge.
• When InfoPrint Solutions Company receives a used supply item, the supply is completely disassembled. Each part is inspected and tested to determine whether a part will last through more life cycles. All critical parts are automatically replaced, along with used parts that will not last through additional life cycles. If it is determined that a part will retain its quality and performance, it is cleaned and reused.
• A used part that does not meet InfoPrint Solutions Company's high standard for quality and performance, is recycled into raw materials to make fuel and other products.
• InfoPrint Solutions Company offers high yield cartridges that have more than twice the print yield of standard cartridges requiring half as many cartridges to be built and shipped.
• Remanufactured supplies cost more money to manufacture than a newly manufactured toner cartridge. This is due to the cost of shipping the used product to a remanufacturing facility, taking apart each supply, running tests on the used parts, and cleaning the supply.
• A supply item remanufactured by InfoPrint Solutions Company has the same warranty as a newly manufactured InfoPrint Solutions Company printer supply.
• InfoPrint Solutions Company reduces waste by incorporating recycled materials into product packaging. The packaging of InfoPrint supplies contain 10-25 percent recycled materials. This packaging is also fully recyclable.

When you buy an InfoPrint Solutions Company Printer Supply product, whether new or remanufactured, you are buying InfoPrint Solutions Company's commitment to excellence. InfoPrint Solutions Company thanks you for your support and contribution to helping sustain our planet.