Supplies

InfoPrint Solutions Company printing supplies

To return the toner cartridge, place the used product from the printer into the empty box of your replacement toner cartridge using the internal packaging for protection.

To return the toner cartridge:

1. Place the used product from the printer into the empty box of your replacement toner cartridge using the internal packaging for protection.
2. Seal the box securely with packaging tape or fold over the self sealing flap.
3. Remove existing labels from the box. Attach the return label for your applicable country that is included in the box with your new toner cartridge.
4. Mail the box.

If you need a return label, please contact InfoPrint in your country/region to request that a label be sent to you.

This Programme is only available in the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Israel, Netherlands, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, Turkey and the UK.

Returning your InfoPrint 1000 series toner cartridges in bulk is easy and free through the InfoPrint Container Collection Programme. Customers participating in this Programme receive containers that allow the return of multiple cartridges to provide convenience and to help reduce the transportation of used cartridges. A complete list of toner cartridges that may be returned in bulk are provided below:

Returnable cartridges list (50KB)

To register for the programme, order a container or request a pick-up of a full container, visit www.infoprint.com/container.

Available below are container assembly instructions:

Container assembly instructions (608KB)

Below are instructions for container returns:

1. Order your container – we offer two sizes, small and large.
2. Small office containers hold 5 to 15 toner cartridges (39,5 x 58,5 x 75 cm). Large office containers hold 16 to 40 toner cartridges (79,5 x 118,7 x 75 cm)
3. Place your empty InfoPrint toner cartridge in the box of your replacement cartridge.
4. Store the empty cartridge in the box in the recycling container until it is full.
5. When the recycling container is full, go to www.infoprint.com/container to schedule a pick-up.