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High performance enterprise personalization solution
Exstream Dialogue™ is a high performance enterprise personalization solution that combines document creation, campaign management and tracking, multi-channel delivery, and web application development into one easy-to-use software suite. With Dialogue, you can create and deliver any kind of personalized communication—from high-volume, complex statements to on-demand direct marketing and fulfillment to correspondence generated interactively over the Internet.
Dialogue was designed to be the single solution needed by an organization for all personalized document needs. Whether you need to process millions of documents in a high-volume print/mail center, create event-driven fulfillment pieces, or interactively generate fully personalized correspondence in real time, Dialogue provides the solution. From the outset, Dialogue was designed with the functionality to create and deliver output simultaneously through multiple print and electronic channels. Dialogue uses a single shared architecture for the design, personalization, and delivery of all customer communications.
Dialogue’s client/server architecture allows many people to work on the same application at once, all working independently of each other. Using an intuitive graphical interface, designers and business users can develop personalized documents and web applications, create business rules, and define production characteristics.
Depending on customer interactions, preferences, and predefined rules, Dialogue creates completely relevant, personalized communications.
Dialogue does much more than just create value-added documents—it also streamlines the related processes and integrates workflows, eliminating siloed systems, pre- and post-processes, redundant activities, and program maintenance.
Dialogue combines over 60 fully integrated modules to help businesses in a variety of industries—financial services, banking, insurance, service provider, telecommunications, utilities, retail, hospitality, government, and others—connect with their customers, employees, and partners through higher quality, fully personalized, clearer, and more relevant communications. |
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CRM-based enterprise business communication system |
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Complete 1:1 personalization for print, interactive, and Web environments |
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Design once collaboratively, deliver through any communication channel |
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Deliver full color communications |
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Over 60 modules providing a high-function business communication infrastructure with the opportunity to tailor the function to your specific needs |
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Wide range of data input formats, including Word, OGL, Metacode, XML, PDF, Quark, AFP |
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Over 18 print and electronic output formats, including AFP, PCL, Postscript, PPML, VIPP, XML, HTML, PDF, PowerPoint |
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Integration marketing modules to drive effective campaigns and integrate with CRM systems |
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