How will this transaction affect current InfoPrint Solutions Company Printing Systems Division customers?
InfoPrint Solutions Company intends to continue the progress that the InfoPrint Solutions Company Printing Systems Division has made in providing customers low cost-of-ownership and high return-on-investment. InfoPrint Solutions Company will maintain the long-term relationships with the Printing Systems Division's large client base and continue to deliver the highest level of products and services that InfoPrint Solutions Company customers expect. Customers should experience improved products, services and support as InfoPrint Solutions Company combines the best elements of its InfoPrint Solutions Company heritage and Ricoh’s focus on output solutions.
What types of customers will benefit from InfoPrint Solutions Company?
InfoPrint Solutions Company is well positioned to become a leading provider of IT output solutions for customers of all sizes – from small businesses to large enterprises. Drawing on the combined strengths of InfoPrint Solutions Company and Ricoh, InfoPrint Solutions Company will be able to provide the best value with expanded research and development, a broader range of products, sales capabilities, professional services offerings, maintenance, support and financing.
Will InfoPrint Solutions Company still provide printing solutions to its customers?
InfoPrint Solutions Company’s client teams will continue to offer InfoPrint Solutions Company products in conjunction with the InfoPrint Solutions Company's sales team as part of InfoPrint Solutions Company's overall solutions to help customers apply technology and services to meet their toughest business challenges.
Will InfoPrint Solutions Company offer the same level of support that InfoPrint Solutions Company customers now receive?
InfoPrint Solutions Company is committed to providing its customers with the reliable services, support, supplies and pricing they have received from InfoPrint Solutions Company. Because of the long-standing relationship between the InfoPrint Solutions Company Printing Systems Division and Ricoh, it is the joint venture's intention to strengthen the Printing Systems Division’ existing customer relationships. Current and future investments in InfoPrint Solutions Company products will be backed by the InfoPrint Solutions Company's warranty service and support, which will leverage InfoPrint Solutions Company’s worldwide capabilities.
How will this agreement affect the InfoPrint Solutions Company product line?
InfoPrint Solutions Company is positioned to deliver one of the industry’s broadest lines of IT output solutions. The current range of products and services offered by the InfoPrint Solutions Company Printing Systems Division will be significantly expanded over the next three years. The Printing Systems Division teams that design and develop InfoPrint Solutions Company printing systems today will become part of InfoPrint Solutions Company.
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