If you would like to find a part number and order a replaceable part for your printer, please follow the instructions below for your location.
To find and order a replaceable part for your printer in the United States or Canada, please follow these instructions.
Note:
- If instead, you would like to order a new feature for your printer, please contact an InfoPrint Solutions Company marketing representative at 1-800-358-6661, select a language, then Option 3 for part numbers and ordering information.
- If you would like to order a consumable, such as toner, ribbons or paper, please see Supplies and paper for part numbers and ordering information.
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InfoPrint Solutions Company printers
If your printer is covered by warranty or a maintenance agreement, please call InfoPrint Solutions Company Service at 1-800-InfoPrint Solutions Company-SERV (1-800-426-7378). If applicable, a Certified Engineer will be dispatched to replace the part.
If your printer is out of warranty or maintenance coverage, please refer to the service manual to find the part number. To order a service manual for your printer, please see IBM Publications Center. Once you have the part number, you can order the part by calling General InfoPrint Solutions Company Parts Ordering at 1-800-388-7080. General InfoPrint Solutions Company Parts Ordering cannot place your order without the part number.
Non-InfoPrint Solutions Company printers
If your printer is covered by warranty or a maintenance agreement, please call InfoPrint Solutions Company Service at 1-800-InfoPrint Solutions Company-SERV (1-800-426-7378). A Technical Support representative will assist you in determining the part number and ordering the part. If applicable, a Certified Engineer will be dispatched to replace the part.
If your printer is out of warranty or maintenance coverage, please refer to the service manual to find the part number. To order a service manual for your printer, please see IBM Publications Center. Once you have the part number, you can order the part by calling General InfoPrint Solutions Company Parts Ordering at 1-800-388-7080. General InfoPrint Solutions Company Parts Ordering cannot place your order without the part number.
Europe, Middle East, Africa:
Latin America:
Asia Pacific:
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